by Alice Alvey | Sep 15, 2016 | General, Kaizen
Are you leveraging Business Intelligence and a BIO? The analytics of mortgage data has become so critical to profitability that the role of Business Intelligence Officer (BIO) is becoming key for many mortgage and banking operations. Their impact on the top line can...
by Alice Alvey | Sep 9, 2016 | General, Kaizen
Building complex layers of reporting to measure everything from customer touch points during the lead process through loan level profitability is becoming a passion and a science across the mortgage industry. Managers have mounds of data to watch every unit, every...
by Alice Alvey | May 12, 2016 | General, Kaizen
Every day there are loan decisions being made by someone who is not an underwriter. Processors and originators handle the unclosed loans with good intentions to clean out the pipeline or respond to a customer or realtor request. The individual looks at the scenario...