by Denise Kowalski | Jul 25, 2016 | General, Kaizen
The Gross defect rate is based on the preliminary quality control (QC) audit findings before the rebuttal and correction process. The Net defect rate is based on the final QC audit findings after the rebuttal and correction process. Many lenders often rely on...
by Denise Kowalski | May 27, 2016 | General, Kaizen
Quality Control Reports! Love them or hate them, they do provide invaluable information on how compliant lenders are in meeting both agency and regulatory requirements. In many offices, lenders start the rebuttal process by reviewing the results of the final report....
by Alice Alvey | May 12, 2016 | General, Kaizen
Every day there are loan decisions being made by someone who is not an underwriter. Processors and originators handle the unclosed loans with good intentions to clean out the pipeline or respond to a customer or realtor request. The individual looks at the scenario...
