by Rachael Harris | Nov 7, 2016 | General, Kaizen
THE QC CHECKLIST – HOW ESSENTIAL OF A TOOL IS IT? By: Denise Kowalski The use of a Quality Control checklist is an essential tool that contributes to the accuracy, consistency and efficiency in QC reports. As noted by Fannie and Freddie Mac, a well designed QC...
by Denise Kowalski | Oct 17, 2016 | General, Kaizen
What happens when documentation is missing from a Quality Control loan file? Nearly 30% of all lenders will receive a Notice of Incompleteness, Notice of Reject, Repurchase Request or a high defect rate. Missing documentation can lead to misguided interpretations by...
by Denise Kowalski | Sep 16, 2016 | General, Kaizen
When was the last time someone from your company reviewed your Quality Control Plan? Was it last year? Or was it the year before? Does it still reference the GFE or HUD-1? Is there a method for the not so random loan selection process? We often hear from lenders...
by Alice Alvey | Sep 15, 2016 | General, Kaizen
Are you leveraging Business Intelligence and a BIO? The analytics of mortgage data has become so critical to profitability that the role of Business Intelligence Officer (BIO) is becoming key for many mortgage and banking operations. Their impact on the top line can...
by Alice Alvey | Sep 9, 2016 | General, Kaizen
Building complex layers of reporting to measure everything from customer touch points during the lead process through loan level profitability is becoming a passion and a science across the mortgage industry. Managers have mounds of data to watch every unit, every...
by Denise Kowalski | Aug 23, 2016 | General, Kaizen
WHAT ARE THE AGENCY QUALITY CONTROL PRE-FUNDING REQUIREMENTS? Fannie Mae, Freddie Mac and FHA all require that lenders complete pre-funding quality control audits. Lenders and investors receive great benefits from these pre-funding reviews by preventing loan from...
